Support Center

(Please have your Proof of Purchase ready when calling Buffalo Technical Support)
Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase.
To determine your support details and contact information, please refer to the information below:

hk_logo01

Office Address 10/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
Sales Hotline +852-3626-9899
Support Hotline +852-3626-9999
Operating Hours Mon-Fri: 10:10am – 13:00pm 14:00pm – 18:30pm
Sat: 9:30am – 12:30pm
Close on Sunday & Public Holiday
*Limited Service*
*Limited Service: Provide Pick up & Drop off service only, Testing are unavailable
E-Mail support@hornington.com

Please add following information when you send your inquiries in the e-mail.

  • * Your First/Last Name
  • * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
  • * Serial Number (14-digits numbers on the products)
  • * Firmware version (if your products are NAS or Wireless)
  • * OS Version